Ultimate AI incident
Improving employee experience to improve customer experience
Ultimate AI experienced a minor incident on March 18, 2024, lasting 927d 17h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 18, 2024, 09:38 AM UTC
It is a known fact that the employee experience drives the customer experience. Without employees to build the products, sell the products, service the products, or deliver the services, you have no customer experience. They are critical to building that experience – and to delivering it. When I first start working with new clients, I […] The post Improving employee experience to improve customer experience appeared first on Zendesk .