Udacity incident

Classroom Timeouts

Major Resolved View vendor source →

Udacity experienced a major incident on December 14, 2025 affecting Classroom (Classroom), lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 12:36 AM UTC
Resolved
Dec 14, 2025, 01:50 AM UTC
Duration
1h 14m
Detected by Pingoru
Dec 14, 2025, 12:36 AM UTC

Affected components

Classroom (Classroom)

Update timeline

  1. identified Dec 14, 2025, 12:36 AM UTC

    We are investigating an issue that might be affecting some Udacity services. We apologize for any inconvenience. We'll provide an update within the next 15 minutes.

  2. investigating Dec 14, 2025, 01:33 AM UTC

    Engineering team members are engaged to continue investigating an issue affecting our production services. We apologize for any inconvenience. We'll provide an update within the next 60 minutes.

  3. resolved Dec 14, 2025, 01:50 AM UTC

    All our systems are back and operating as expected. Engineering Teams addressed the issues that were affecting Udacity production services. Please contact us in case of questions : https://www.udacity.com/contact