UC Berkeley incident

Voice Services was notified that all phones were down at Albany Village. These phones are all AT&T phones (not PBX phones).

UC Berkeley is currently experiencing a minor incident affecting Voice - (AT&T & VOIP), which began 2d ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 04:00 PM UTC
Resolved
Ongoing
Duration
● 2d 2h
Detected by Pingoru
Oct 19, 2026, 04:00 PM UTC

Affected components

Voice - (AT&T & VOIP)

Update timeline

  1. investigating Oct 19, 2026, 04:00 PM UTC

  2. identified Oct 19, 2026, 11:44 PM UTC

    AT&T still working to resolve the issue with the cable cut.

  3. identified Oct 20, 2026, 05:23 PM UTC

    AT&T is onsite working on repairing the damaged cable.