Ubidots experienced a major incident on December 14, 2023 affecting Login Apps and Functions and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Login AppsFunctionsLogin AppsHTTP PostMQTT PublishTCPTCPMQTT PublishEvents EngineMQTT Subscribe
Update timeline
- investigating Dec 14, 2023, 06:34 PM UTC
We have identified an error with our TCP data ingestion service and are currently looking into the issue.
- monitoring Dec 14, 2023, 06:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 14, 2023, 07:13 PM UTC
Due to an unusual spike in the network traffic of our servers, we experienced an outage in al services. At this moment, the platform is fully operational. We are in communication with our infrastructure provider to better understand why this happened We'll continue to monitor the stability of the service.
- resolved Dec 15, 2023, 07:39 PM UTC
This incident has been resolved.