UbiBot experienced a major incident on April 18, 2026, lasting 6d 17h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 18, 2026, 09:22 AM UTC
Dear Customer, We are currently experiencing a service issue due to an incident with our cloud service provider. The main impacted services include: Statistics-related services Offline related notification (alert/push) services Our team is actively working with the provider to resolve the issue as quickly as possible. We apologize for any inconvenience caused and appreciate your understanding. Best regards, UbiBot Support Team