Uberflip incident

Platform Outage

Critical Resolved View vendor source →

Uberflip experienced a critical incident on May 28, 2020 affecting Hubs and App and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2020, 07:35 PM UTC
Resolved
May 28, 2020, 09:38 PM UTC
Duration
2h 3m
Detected by Pingoru
May 28, 2020, 07:35 PM UTC

Affected components

HubsAppStreamsRESTFlipbooksCTAsLegacyEmbeds

Update timeline

  1. investigating May 28, 2020, 07:35 PM UTC

    We are currently experiencing an issue which is impacting availability of the platform. The team is investigating.

  2. monitoring May 28, 2020, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating May 28, 2020, 08:06 PM UTC

    We are again seeing degraded performance and continue to investigate.

  4. monitoring May 28, 2020, 08:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 28, 2020, 09:38 PM UTC

    This incident has been resolved.