Uberflip incident

General Platform Outage

Critical Resolved View vendor source →

Uberflip experienced a critical incident on September 9, 2020 affecting Hubs and App and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2020, 07:01 PM UTC
Resolved
Sep 09, 2020, 08:03 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 09, 2020, 07:01 PM UTC

Affected components

HubsAppStreamsRESTFlipbooksCTAsLegacyEmbeds

Update timeline

  1. investigating Sep 09, 2020, 07:01 PM UTC

    We are currently experiencing an issue which is impacting availability of the backend/admin portion of the platform. Front end Hubs remain operational. The team is investigating.

  2. monitoring Sep 09, 2020, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2020, 08:03 PM UTC

    This incident has been resolved and all systems are operating as expected.