Uberflip experienced a minor incident on March 19, 2021 affecting Uberflip Analytics, lasting 13d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2021, 02:41 PM UTC
We are currently investigating an issue where Uberflip Analytics Standard Reports appear to be missing for some cusotmers. Not all customers are impacted. Uberflip Analytics Dashboards remain operational.
- investigating Mar 19, 2021, 08:10 PM UTC
As we continue to investigate a workaround has been identified: The Shared Reports are available from within the UI (in addition to the left hand navigation panel which is at the core of this issue). In the top right menu, you can go to the "Shared" section, and there will be links to the reports. This will provide access access the data in the interim.
- resolved Apr 01, 2021, 03:48 PM UTC
We have deployed a fix for this issue and can confirm that all Standard Reports are now appearing as expected. The workaround is no longer required.