Uberflip incident

Problem with Flipbook Processing

Major Resolved View vendor source →

Uberflip experienced a major incident on July 1, 2021 affecting Flipbooks, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2021, 01:58 PM UTC
Resolved
Jul 01, 2021, 05:50 PM UTC
Duration
3h 52m
Detected by Pingoru
Jul 01, 2021, 01:58 PM UTC

Affected components

Flipbooks

Update timeline

  1. investigating Jul 01, 2021, 01:58 PM UTC

    We have become aware of an issue affecting Flipbook processing. Existing Flipbooks will continue to display without issue. Any attempt to upload a new Flipbook or make changes to an existing Flipbook will fail. The team is currently working on a solution.

  2. monitoring Jul 01, 2021, 04:32 PM UTC

    A fix has been implemented for Flipbook processing, and we are currently monitoring it closely.

  3. resolved Jul 01, 2021, 05:50 PM UTC

    This incident has been resolved.