Uberflip experienced a major incident on July 27, 2021 affecting CTAs, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2021, 03:24 PM UTC
We have become aware of an issue affecting the submission of CTA Data for customers leveraging our Marketo integration. Some customers may notice that only the email address is being submitted to Marketo (leaving out the name and other fields). Our Engineering teams are working on this issue as a top priority, and we will post updates here as we learn more. If you are encountering issues, please submit a ticket to our support team at https://help.uberflip.com as they will be able to provide a temporary workaround.
- investigating Jul 27, 2021, 04:34 PM UTC
We are continuing to investigate this issue.
- investigating Jul 27, 2021, 05:41 PM UTC
We are continuing to investigate this issue.
- investigating Jul 27, 2021, 06:33 PM UTC
We are continuing to investigate this issue.
- investigating Jul 27, 2021, 09:15 PM UTC
We are continuing to investigate this issue.
- identified Jul 27, 2021, 09:34 PM UTC
Our Engineering team has identified the issue and are currently preparing a fix. We will provide additional updates as soon as the fix has been deployed and validated.
- resolved Jul 29, 2021, 03:13 PM UTC
A fix was deployed late in the afternoon yesterday, and the backlog was processed overnight. All Marketo CTA data should now be updated.