Uberflip incident

General Platform Outage

Major Resolved View vendor source →

Uberflip experienced a major incident on January 25, 2021 affecting Hubs and App and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2021, 03:28 PM UTC
Resolved
Jan 25, 2021, 06:50 PM UTC
Duration
3h 22m
Detected by Pingoru
Jan 25, 2021, 03:28 PM UTC

Affected components

HubsAppStreamsRESTFlipbooksCTAsLegacyEmbeds

Update timeline

  1. investigating Jan 25, 2021, 03:28 PM UTC

    We are currently experiencing an issue which is impacting availability of the platform. The team is investigating.

  2. identified Jan 25, 2021, 03:55 PM UTC

    We have identified the cause of the issue and a fix is currently being developed/implemented.

  3. monitoring Jan 25, 2021, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 25, 2021, 06:50 PM UTC

    This incident has been resolved and all systems are operating as expected.