ubank experienced a major incident on October 12, 2022 affecting ubank app and Online banking, lasting 22h 31m. The incident has been resolved; the full update timeline is below.
Affected components
ubank appOnline banking
Update timeline
- identified Oct 12, 2022, 09:04 AM UTC
Instant payments into and out of your account may be delayed right now. We are working to resolve the issue and any payments already made will reach your account. All other services remain available and we’ll update this page the second it's fixed.
- monitoring Oct 12, 2022, 10:28 PM UTC
Fast payments made between 7.15pm - 11.46pm on 12 Oct 2022 are delayed. This issue is network wide and is impacting most banks. We’re working to resolve the issue and any payments made during this time will reach your account. Thanks for your patience.
- resolved Oct 13, 2022, 07:36 AM UTC
This incident has been resolved.