ubank incident

Outbound NPP payments not working

Major Resolved View vendor source →

ubank experienced a major incident on October 25, 2022 affecting ubank app and Online banking, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2022, 09:43 PM UTC
Resolved
Oct 25, 2022, 10:02 PM UTC
Duration
18m
Detected by Pingoru
Oct 25, 2022, 09:43 PM UTC

Affected components

ubank appOnline banking

Update timeline

  1. investigating Oct 25, 2022, 09:43 PM UTC

    Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchases and ATM withdrawals remain available.

  2. resolved Oct 25, 2022, 10:02 PM UTC

    This incident has been resolved.