ubank experienced a critical incident on November 10, 2022 affecting ubank app and Online banking, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
ubank appOnline banking
Update timeline
- investigating Nov 10, 2022, 03:16 AM UTC
We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed.
- investigating Nov 10, 2022, 03:48 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 10, 2022, 03:49 AM UTC
But don't worry, any transactions you've made have gone through and your account balance is up to date. We'll update this page as soon as transactions appear in the app.
- monitoring Nov 10, 2022, 03:55 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 10, 2022, 06:20 AM UTC
This incident has been resolved.