ubank incident

One Time Password (OTP) issue

Notice Resolved View vendor source →

ubank experienced a notice incident on December 23, 2022 affecting ubank app, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2022, 06:49 AM UTC
Resolved
Dec 23, 2022, 10:13 AM UTC
Duration
3h 24m
Detected by Pingoru
Dec 23, 2022, 06:49 AM UTC

Affected components

ubank app

Update timeline

  1. investigating Dec 23, 2022, 06:49 AM UTC

    ubank is aware of some customers not receiving SMSs for one-time passwords. We are working hard to fix this and apologise for any inconvenience caused.

  2. resolved Dec 23, 2022, 10:13 AM UTC

    This incident has been resolved.