ubank experienced a critical incident on April 16, 2023 affecting Card payments, lasting 5h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Card payments
Update timeline
- identified Apr 16, 2023, 04:42 PM UTC
Card payments are unavailable right now You won’t be able to use your debit card and digital wallet but you can still pay someone and transfer money using our app. We’ll update this page the second our card payments are fixed.
- identified Apr 16, 2023, 04:45 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 16, 2023, 08:36 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 16, 2023, 10:36 PM UTC
This incident has been resolved.