ubank experienced a critical incident on April 25, 2023 affecting Call centre, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Call centre
Update timeline
- identified Apr 25, 2023, 10:40 PM UTC
Unfortunately we’re experiencing a few issues with our contact centre right now. While we’re working on it please email us at [email protected] or try back a little later. You can keep up to date on our system status at status.ubank.com.au
- resolved Apr 25, 2023, 11:34 PM UTC
This incident has been resolved.