Typesense incident

Cloud Web Dashboard is sporadically unavailable

Major Resolved View vendor source →

Typesense experienced a major incident on February 26, 2024, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 04:55 PM UTC
Resolved
Feb 26, 2024, 08:16 PM UTC
Duration
3h 21m
Detected by Pingoru
Feb 26, 2024, 04:55 PM UTC

Update timeline

  1. identified Feb 26, 2024, 04:55 PM UTC

    We're having brief blips in the Cloud Dashboard Web UI, returning HTTP 500s. We've identified the root cause of the issue, and have temporary mitigations in place, while we work on the fix. The issue only affects the web admin console, and does NOT affect any running clusters. So search queries, writes etc to the cluster hostnames are working as usual without any issues..

  2. monitoring Feb 26, 2024, 07:03 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Feb 26, 2024, 08:16 PM UTC

    This incident has been resolved..