Typesense incident

Typesense Cloud web console is down

Major Resolved View vendor source →

Typesense experienced a major incident on November 13, 2024, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 10:27 PM UTC
Resolved
Nov 14, 2024, 12:07 AM UTC
Duration
1h 39m
Detected by Pingoru
Nov 13, 2024, 10:27 PM UTC

Update timeline

  1. investigating Nov 13, 2024, 10:27 PM UTC

    We are currently investigating this incident. Customer's clusters are not affected by this issue, as they run on a different infrastructure and continue to service requests without any interruption. This issue only affects the infrastructure that the web console is running on..

  2. monitoring Nov 13, 2024, 10:48 PM UTC

    We've identified the issue and have put mitigations in place. So the web console should be functional now as of 5 minutes ago, and we're continuing to monitor how the mitigation performs. .

  3. resolved Nov 14, 2024, 12:07 AM UTC

    The issue is fully resolved now, and the web console is functioning normally again. Customers' search clusters were unaffected throughout the duration of this event, as they run on completely independent infrastructure..