Typeform incident

Typeform Platform - unavailable

Critical Resolved View vendor source →

Typeform experienced a critical incident on December 1, 2023 affecting Open/Load forms and Create API and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 10:35 AM UTC
Resolved
Dec 01, 2023, 11:02 AM UTC
Duration
26m
Detected by Pingoru
Dec 01, 2023, 10:35 AM UTC

Affected components

Open/Load formsCreate APIAccount SettingsForm creationIntegrationsInsightsShare linkLog-in/Applications (OAuth)Pricing pagewww.typeform.com

Update timeline

  1. identified Dec 01, 2023, 10:35 AM UTC

    We have identified errors impacting all services in our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 726198

  2. identified Dec 01, 2023, 10:47 AM UTC

    We continue working on resolving the errors impacting our platform. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved in 30 minutes. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  3. resolved Dec 01, 2023, 11:02 AM UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.