Typeform incident

Typeform Checkout Page - Unavailable - Checkout page unavailable

Minor Resolved View vendor source →

Typeform experienced a minor incident on December 5, 2023 affecting Account Settings and Pricing page and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 01:15 PM UTC
Resolved
Dec 05, 2023, 02:03 PM UTC
Duration
48m
Detected by Pingoru
Dec 05, 2023, 01:15 PM UTC

Affected components

Account SettingsPricing pageSubscription

Update timeline

  1. identified Dec 05, 2023, 01:15 PM UTC

    We have identified a brief traffic interruption impacting our checkout page. Users updating billing information may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727042 | MED-4130

  2. identified Dec 05, 2023, 01:17 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 05, 2023, 01:43 PM UTC

    We are working on resolving a brief traffic interruption impacting our Checkout page with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  4. identified Dec 05, 2023, 02:01 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Dec 05, 2023, 02:03 PM UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.