Typeform incident
Typeform Summary/Reports - Data aggregation delay
Typeform experienced a minor incident on January 9, 2024 affecting Summary, lasting 3d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 09, 2024, 05:10 PM UTC
We have identified an issue impacting our form summary/reports. Users viewing their form summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~60 minutes or as soon as it's available. REF: ZD 733822 | TU-7627
- identified Jan 09, 2024, 05:17 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 09, 2024, 06:20 PM UTC
We have applied a fix for this issue and will be monitoring this until resolution. Thanks for your understanding and sorry for any inconvenience this has caused.
- identified Jan 10, 2024, 07:45 AM UTC
Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused.
- identified Jan 11, 2024, 02:47 PM UTC
The implemented fix is progressing as expected, but there are still around ~10% of responses that need to be processed. We expect this will happen over the following 12–24 hours
- resolved Jan 12, 2024, 11:15 PM UTC
We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.