Typeform incident

Typeform Summary/Reports - Data aggregation delay.

Minor Resolved View vendor source →

Typeform experienced a minor incident on January 18, 2024 affecting Insights and Summary, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 11:18 AM UTC
Resolved
Jan 18, 2024, 01:00 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 18, 2024, 11:18 AM UTC

Affected components

InsightsSummary

Update timeline

  1. identified Jan 18, 2024, 11:18 AM UTC

    We have identified an issue impacting our form summary/reports. Users viewing their form's summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 736041 | TU-7838

  2. monitoring Jan 18, 2024, 12:07 PM UTC

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused. Next update in ~30 minutes or as soon as it's available.

  3. resolved Jan 18, 2024, 01:00 PM UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.