Typeform incident

Typeform Help Center and Signup pages - degraded

Minor Resolved View vendor source →

Typeform experienced a minor incident on February 13, 2024 affecting www.typeform.com, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 01:15 PM UTC
Resolved
Feb 13, 2024, 01:46 PM UTC
Duration
31m
Detected by Pingoru
Feb 13, 2024, 01:15 PM UTC

Affected components

www.typeform.com

Update timeline

  1. identified Feb 13, 2024, 01:15 PM UTC

    We have identified errors impacting our Help Center and Signup pages. Users searching the Help Center or trying to Sign up to new accounts may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 742520 | TU-8438

  2. identified Feb 13, 2024, 01:42 PM UTC

    We have applied a fix that has resolved the majority of the issues. Now only our Support "Contact Us" form is impacted. We will continue to work on this, and share updates whenever available.

  3. resolved Feb 13, 2024, 01:46 PM UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.