Typeform experienced a critical incident on March 24, 2024 affecting Open/Load forms and Create API and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 24, 2024, 09:21 AM UTC
We have identified an incident impacting our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- identified Mar 24, 2024, 09:51 AM UTC
We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
- identified Mar 24, 2024, 10:32 AM UTC
We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. We continue to work on a fix for opening and submitting forms. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- monitoring Mar 24, 2024, 10:52 AM UTC
We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- resolved Mar 24, 2024, 11:17 AM UTC
We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF: INFRA-6404