Typeform incident

Typeform Workspaces - Degraded - Unable to access Workspace "Sorry, there's a problem on our side"

Typeform experienced a major incident on October 7, 2024 affecting Form templates, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started: Oct 07, 2024, 02:04 PM UTC
Resolved: Oct 07, 2024, 03:19 PM UTC
Duration: 1h 15m
Detected by Pingoru: Oct 07, 2024, 02:04 PM UTC

Affected components

Form templates

Update timeline

identified Oct 07, 2024, 02:04 PM UTC

We have identified errors impacting our Workspaces. Users navigating workspaces may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801450 | INC-66
resolved Oct 07, 2024, 03:19 PM UTC

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.