Typeform incident

Typeform Builder - Degraded builder performance

Minor Resolved View vendor source →

Typeform experienced a minor incident on January 10, 2025 affecting Form creation, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 01:32 PM UTC
Resolved
Jan 10, 2025, 04:53 PM UTC
Duration
3h 21m
Detected by Pingoru
Jan 10, 2025, 01:32 PM UTC

Affected components

Form creation

Update timeline

  1. identified Jan 10, 2025, 01:32 PM UTC

    We are currently experiencing a brief traffic interruption affecting the performance of our builder. This may impact some users who are editing their Typeforms, resulting in slower performance and some edits not being saved. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 827520

  2. identified Jan 10, 2025, 02:08 PM UTC

    We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority. We are really sorry for any inconvenience this is causing. Next update in an hour or as soon as it's available. REF: ZD 827520 | INC-76

  3. identified Jan 10, 2025, 03:17 PM UTC

    We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority. We are really sorry for any inconvenience this is causing. Next update in an hour or as soon as it's available. REF: ZD 827520 | INC-76

  4. resolved Jan 10, 2025, 04:53 PM UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. If for any reason you are still impacted by this incident please contact support at https://www.typeform.com/help/contact/ We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.