Tyk incident

Global issues with scheduling Cloud Data Planes

Major Resolved View vendor source →

Tyk experienced a major incident on December 5, 2023 affecting Controller at aws-eu-west-2 and Controller at aws-eu-central-1 and 1 more component, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 09:47 AM UTC
Resolved
Dec 05, 2023, 04:06 PM UTC
Duration
6h 19m
Detected by Pingoru
Dec 05, 2023, 09:47 AM UTC

Affected components

Controller at aws-eu-west-2Controller at aws-eu-central-1Controller at aws-us-east-1Controller at aws-us-west-2Controller at aws-ap-southeast-1

Update timeline

  1. identified Dec 05, 2023, 09:47 AM UTC

    We've noticed an increasing number of scheduling failures for new and re-deployed CDP deployments. The root cause is identified and will be patched imminently. Please avoid re-deploying your Cloud Data Planes until this is resolved.

  2. identified Dec 05, 2023, 02:09 PM UTC

    The patch has been prepared by our engineering team and will be deployed soon.

  3. monitoring Dec 05, 2023, 03:27 PM UTC

    A patch has been applied and we're seeing successful new deployments and re-deployments. We will keep monitoring to make sure all the Tyk deployments are healthy.

  4. resolved Dec 05, 2023, 04:06 PM UTC

    This incident has been resolved.