Tyk incident

Control Plane Redis storage instability in ap-southeast-1

Major Resolved View vendor source →

Tyk experienced a major incident on May 14, 2024 affecting Dashboard and Controller at aws-ap-southeast-1, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 12:08 AM UTC
Resolved
May 15, 2024, 12:38 AM UTC
Duration
1d
Detected by Pingoru
May 14, 2024, 12:08 AM UTC

Affected components

DashboardController at aws-ap-southeast-1

Update timeline

  1. investigating May 14, 2024, 12:08 AM UTC

    Our monitoring has alerted about an increase in storage-related errors in the Redis Clusters in the aws-ap-southeast-1 zone. This has been caused by a rolling of the storage nodes, the mitigation procedure is being identified and put in action. Please avoid re-deploying or restarting deployments in this zone until the incident is resolved.

  2. investigating May 14, 2024, 06:20 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 15, 2024, 12:38 AM UTC

    This incident has been resolved.