Tychron incident

Messaging traffic degradation for ATT customers EXTERNAL

Tychron experienced a minor incident on January 6, 2026 affecting 10DLC Ecosystem (EXTERNAL), lasting 11h 27m. The incident has been resolved; the full update timeline is below.

Started: Jan 06, 2026, 06:30 PM UTC
Resolved: Jan 07, 2026, 05:58 AM UTC
Duration: 11h 27m
Detected by Pingoru: Jan 06, 2026, 06:30 PM UTC

Affected components

10DLC Ecosystem (EXTERNAL)

Update timeline

identified Jan 06, 2026, 06:30 PM UTC

We have been advised of delivery issues to AT&T subscribers, this is not isolated to Tychron and is downstream between the DCA connectivity and AT&T mobility. We are monitoring the situation and will provide updates as they are provided by the DCA and AT&T
resolved Jan 07, 2026, 05:58 AM UTC

Connectivity between the DCA and AT&T Mobility seems to be resolved and queues have been cleared based on internal testing and external delivery metrics. We will monitor for any additional delivery issues to AT&T Mobility and post any additional updates if required.