Twist experienced a major incident on October 20, 2025, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 20, 2025, 07:32 AM UTC
We are currently experiencing a brief outage with Twist. Some users may notice that there is a delay in updating threads and messages. We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you!.
- identified Oct 20, 2025, 08:34 AM UTC
We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update! .
- identified Oct 20, 2025, 09:34 AM UTC
We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available..
- monitoring Oct 20, 2025, 10:10 AM UTC
We’re seeing signs of improvement, and Twist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..
- monitoring Oct 20, 2025, 02:26 PM UTC
Although some Twist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..
- resolved Oct 21, 2025, 07:39 AM UTC
This incident has been resolved. Twist is functioning normally again, and there should be no further delays or login problems. We sincerely appreciate your patience and apologize for any inconvenience caused by this global AWS outage..