Twingate Outage History

Twingate had 15 outages in the last 2 years totaling 90h 23m of downtime — averaging 0.6 incidents per month.

There were 15 Twingate outages since July 11, 2024 totaling 90h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.twingate.com

Minor July 8, 2026

Linux Package Downloads Down

Detected by Pingoru: Jul 08, 2026, 10:04 PM UTC
Resolved: Jul 09, 2026, 12:24 AM UTC
Duration: 2h 20m

Affected: Downloads

Timeline · 5 updates

investigating Jul 08, 2026, 10:04 PM UTC

Our upstream provider for Linux packages is having an issue impacting Twingate's Linux package downloads.
investigating Jul 08, 2026, 10:06 PM UTC

We are continuing to investigate this issue.
investigating Jul 08, 2026, 10:07 PM UTC

We are continuing to investigate this issue.
investigating Jul 09, 2026, 12:24 AM UTC

We are continuing to investigate this issue.
resolved Jul 09, 2026, 12:24 AM UTC

This incident has been resolved.

Read the full incident report →

Critical May 28, 2026

Twingate Service Incident

Detected by Pingoru: May 28, 2026, 09:25 AM UTC
Resolved: May 28, 2026, 05:27 PM UTC
Duration: 8h 1m

Affected: Authentication - EnterpriseAuthentication - SocialMFAAuthorizationConnector Heartbeat

Timeline · 9 updates

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Major May 8, 2026

Relays443 Down

Detected by Pingoru: May 08, 2026, 08:44 AM UTC
Resolved: May 08, 2026, 10:55 AM UTC
Duration: 2h 10m

Affected: Americas RelaysEMEA RelaysAPAC Relays

Timeline · 4 updates

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Notice October 20, 2025

AWS Outage Impacting APT/RPM Package Repository (packages.twingate.com)

Detected by Pingoru: Oct 20, 2025, 03:49 PM UTC
Resolved: Oct 20, 2025, 10:45 PM UTC
Duration: 6h 55m

Affected: Downloads

Timeline · 3 updates

monitoring Oct 20, 2025, 03:49 PM UTC

The AWS outage is affecting GemFury, a service we use to host our APT/RPM packages.
monitoring Oct 20, 2025, 05:02 PM UTC

Our testing indicates that APT/RPM packages are now operational, though Gemfury continues to report degraded performance. We will continue to monitor.
resolved Oct 20, 2025, 10:45 PM UTC

This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Admin and Reports Issues

Detected by Pingoru: Jun 12, 2025, 06:18 PM UTC
Resolved: Jun 12, 2025, 11:49 PM UTC
Duration: 5h 31m

Affected: Reports DownloadsAdmin ConsoleNetwork Dashboards

Timeline · 4 updates

investigating Jun 12, 2025, 06:18 PM UTC

We are currently investigating service issues related to our cloud provider. The disruption is affecting the Twingate service, including the Admin Console, Report Downloads, and Network Dashboards. We will continue to monitor the situation and provide updates as we learn more.
identified Jun 12, 2025, 07:15 PM UTC

Our cloud provider has acknowledged a service issue. We are continuing to monitor the situation and will provide updates as we learn more.
monitoring Jun 12, 2025, 08:49 PM UTC

Our cloud provider has indicated that their service is recovering. Impacted Twingate services are now back online, but we are currently processing a backlog of Events. We expect this to be fully resolved within the next few hours and will provide an update when processing is complete.
resolved Jun 12, 2025, 11:49 PM UTC

Our cloud provider has confirmed full recovery of their services, and our backlog of Events has now been fully processed. We consider this incident fully resolved.

Read the full incident report →

Critical May 28, 2025

Twingate Service Down

Detected by Pingoru: May 28, 2025, 08:53 PM UTC
Resolved: May 28, 2025, 09:32 PM UTC
Duration: 39m

Affected: Authentication - EnterpriseIdentity Providers SyncPublic APIAuthentication - SocialAdmin ConsoleMFAAuthorizationRealtime UpdatesConnector HeartbeatClient Log Upload3rd Party IntegrationsNetwork DashboardsDNS Filtering Dashboards

Timeline · 4 updates

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Minor April 2, 2025

Issues with Dashboards and Events Processing

Detected by Pingoru: Apr 02, 2025, 04:19 PM UTC
Resolved: Apr 02, 2025, 05:25 PM UTC
Duration: 1h 6m

Affected: Events ProcessingReports DownloadsNetwork DashboardsDNS Filtering Dashboards

Timeline · 3 updates

identified Apr 02, 2025, 04:19 PM UTC

We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.
monitoring Apr 02, 2025, 04:32 PM UTC

The Big Query service latencies have dropped and we see improvements with our internal dashboards.
resolved Apr 02, 2025, 05:25 PM UTC

All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

Read the full incident report →

Minor March 21, 2025

Twingate Service Issues

Detected by Pingoru: Mar 21, 2025, 07:57 PM UTC
Resolved: Mar 21, 2025, 09:13 PM UTC
Duration: 1h 15m

Timeline · 4 updates

Read the full incident report →

Major February 24, 2025

Temporary Disruption in DNS Activity Reports

Detected by Pingoru: Feb 24, 2025, 08:00 AM UTC
Resolved: Feb 25, 2025, 01:39 AM UTC
Duration: 17h 39m

Affected: DNS Filtering Dashboards

Timeline · 3 updates

investigating Feb 25, 2025, 01:12 AM UTC

We're currently experiencing a temporary disruption with the DNS Activity Reports. The team is working on restoring access, and we'll have them back up shortly.
monitoring Feb 25, 2025, 01:31 AM UTC

Recent DNS Activity is now restored and we are monitoring the system.
resolved Feb 25, 2025, 01:39 AM UTC

This incident has been resolved.

Read the full incident report →

Minor October 20, 2024

Jamf Device Integration Issue

Detected by Pingoru: Oct 20, 2024, 03:52 AM UTC
Resolved: Oct 21, 2024, 09:01 PM UTC
Duration: 1d 17h

Affected: Identity Providers Sync

Timeline · 3 updates

investigating Oct 20, 2024, 03:52 AM UTC

We're seeing increased errors when syncing trusted devices from Jamf. We're currently investigating.
investigating Oct 20, 2024, 12:12 PM UTC

This incident is still being investigated. It started after a recent upgrade performed by Jamf. We have reached out to Jamf on the issue and working with them on resolution.
resolved Oct 21, 2024, 09:01 PM UTC

Issue with syncing trusted devices from Jamf has been fixed.

Read the full incident report →

Minor September 20, 2024

DNS Events Ingestion Issue

Detected by Pingoru: Sep 20, 2024, 04:57 AM UTC
Resolved: Sep 20, 2024, 05:31 AM UTC
Duration: 33m

Affected: Events Processing

Timeline · 4 updates

investigating Sep 20, 2024, 04:57 AM UTC

We've detected an issue with DNS events ingestion affecting some of our customers who are not able to see DNS events when exporting to S3. We're currently looking for root cause.
identified Sep 20, 2024, 05:22 AM UTC

We've identified the issue and are working on a fix.
monitoring Sep 20, 2024, 05:24 AM UTC

DNS events are being ingested again and we're monitoring the system.
resolved Sep 20, 2024, 05:31 AM UTC

This incident has been resolved.

Read the full incident report →

Minor August 14, 2024

GitHub Social Login is Down

Detected by Pingoru: Aug 14, 2024, 11:29 PM UTC
Resolved: Aug 15, 2024, 12:19 AM UTC
Duration: 49m

Affected: Authentication - Social

Timeline · 2 updates

monitoring Aug 14, 2024, 11:29 PM UTC

GitHub is currently experiencing an incident affecting its authentication - https://www.githubstatus.com/incidents/kz4khcgdsfdv Social login via Github is therefore temporarily not working until GitHub resolves their issues.
resolved Aug 15, 2024, 12:19 AM UTC

This incident has been resolved.

Read the full incident report →

Minor July 29, 2024

Secure DNS Dashboards Issue

Detected by Pingoru: Jul 29, 2024, 09:27 PM UTC
Resolved: Jul 29, 2024, 10:11 PM UTC
Duration: 44m

Affected: DNS Filtering Dashboards

Timeline · 5 updates

investigating Jul 29, 2024, 09:27 PM UTC

We are seeing issues with Secure DNS (Internet Security) Dashboards loading. We are investigating.
investigating Jul 29, 2024, 09:32 PM UTC

We are continuing to investigate this issue.
identified Jul 29, 2024, 09:41 PM UTC

Issue has been identified and we're working on a fix.
monitoring Jul 29, 2024, 09:42 PM UTC

Dashboards are gradually coming back online.
resolved Jul 29, 2024, 10:11 PM UTC

Dashboard are back to normal.

Read the full incident report →

Minor July 20, 2024

Issue with S3 Sync of Internet Security Events

Detected by Pingoru: Jul 20, 2024, 01:20 PM UTC
Resolved: Jul 20, 2024, 02:47 PM UTC
Duration: 1h 26m

Affected: Events Processing

Timeline · 3 updates

investigating Jul 20, 2024, 01:20 PM UTC

We are having an issue with S3 Sync of Internet Security events. Team is engaged and issue is being investigated.
monitoring Jul 20, 2024, 02:10 PM UTC

There was an ingestion delay that's fixed . We see logs flowing again.
resolved Jul 20, 2024, 02:47 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 11, 2024

MFA Incident

Detected by Pingoru: Jul 11, 2024, 12:47 PM UTC
Resolved: Jul 11, 2024, 12:47 PM UTC
Duration: —

Timeline · 1 update

resolved Jul 11, 2024, 02:22 PM UTC

During the incident , some of our customers MFA tokens became invalid. Less than 15 of our customers were impacted by this incident. We identified the issue and will make this key rotation safer going forward so it doesn't impact any of our customers. Impact Duration: 12:47 - 14:40 UTC

Read the full incident report →