Twingate experienced a notice incident on April 25, 2023 affecting Authentication - Enterprise and Public API and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 25, 2023, 03:57 PM UTC
Our cloud provider is having a networking issue in us-east4 region that caused 500 errors for our customers hitting that region. Due to retry logic in our service, this shouldn't have caused issues for our customers. We diverted traffic to other regions and no traffic is handled in that problematic region any more. We are working with our cloud provider to make sure the problem is completely resolved before we re-enable traffic for that region.
- resolved Apr 25, 2023, 05:14 PM UTC
Our cloud provider has announced that the issue with us-east4 region has been resolved. We will be monitoring a little bit more before re-enabling traffic on that region.