Twingate incident

Cloud provider multiple services degraded

Minor Resolved View vendor source →

Twingate experienced a minor incident on July 19, 2022 affecting Americas Relays, lasting 12h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 08:42 PM UTC
Resolved
Jul 20, 2022, 09:06 AM UTC
Duration
12h 23m
Detected by Pingoru
Jul 19, 2022, 08:42 PM UTC

Affected components

Americas Relays

Update timeline

  1. monitoring Jul 19, 2022, 08:42 PM UTC

    Our cloud provider (Google) is experiencing an incident affecting multiple services in their eu-west2 (London) region. Our service spans multiple regions but users may experience intermittent slowness.

  2. monitoring Jul 20, 2022, 06:10 AM UTC

    Our cloud provider (Google) is continuing to experience the outage in Europe-west2 (London) region. This is not directly impacting Twingate service as our clients and connectors have built-in redundancy by connecting to multiple regions but users in that region may experience slowness. We are monitoring the incident and we'll provide updates as we find out more.

  3. resolved Jul 20, 2022, 09:06 AM UTC

    Our cloud provider (Google) incident is now resolved, and our services in eu-west2 (London) are fully operational.