Twingate incident

download or update of client/connector packages

Notice Resolved View vendor source →

Twingate experienced a notice incident on August 17, 2022, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 10:20 AM UTC
Resolved
Aug 17, 2022, 12:32 PM UTC
Duration
2h 11m
Detected by Pingoru
Aug 17, 2022, 10:20 AM UTC

Update timeline

  1. investigating Aug 17, 2022, 10:20 AM UTC

    We are investigating an issue with our third-party repository provider for Linux packages. While it is not impacting Twingate clients or connectors it does appear to be preventing download or update of client/connector packages.

  2. identified Aug 17, 2022, 10:40 AM UTC

    The issue is due to a third party incorrect infrastructure upgrade

  3. monitoring Aug 17, 2022, 12:14 PM UTC

    Our repository third party is recovering.

  4. resolved Aug 17, 2022, 12:32 PM UTC

    This incident has been resolved.