Twingate incident

Issue with S3 Sync of Internet Security Events

Minor Resolved View vendor source →

Twingate experienced a minor incident on July 19, 2024 affecting Events Processing, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 08:42 PM UTC
Resolved
Jul 19, 2024, 10:09 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 19, 2024, 08:42 PM UTC

Affected components

Events Processing

Update timeline

  1. investigating Jul 19, 2024, 08:42 PM UTC

    We are seeing issues with AWS S3 Sync of Internet Security events. We are currently investigating.

  2. investigating Jul 19, 2024, 08:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 19, 2024, 09:18 PM UTC

    We have identified the issue and working on a fix. Will update once fix is deployed.

  4. resolved Jul 19, 2024, 10:09 PM UTC

    The fix has been pushed to production and we confirmed Internet Security Events are now syncing to S3 buckets again.