Twingate incident

DNS Events Ingestion Issue

Minor Resolved View vendor source →

Twingate experienced a minor incident on September 20, 2024 affecting Events Processing, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 04:57 AM UTC
Resolved
Sep 20, 2024, 05:31 AM UTC
Duration
33m
Detected by Pingoru
Sep 20, 2024, 04:57 AM UTC

Affected components

Events Processing

Update timeline

  1. investigating Sep 20, 2024, 04:57 AM UTC

    We've detected an issue with DNS events ingestion affecting some of our customers who are not able to see DNS events when exporting to S3. We're currently looking for root cause.

  2. identified Sep 20, 2024, 05:22 AM UTC

    We've identified the issue and are working on a fix.

  3. monitoring Sep 20, 2024, 05:24 AM UTC

    DNS events are being ingested again and we're monitoring the system.

  4. resolved Sep 20, 2024, 05:31 AM UTC

    This incident has been resolved.