Twingate incident

Jamf Device Integration Issue

Minor Resolved View vendor source →

Twingate experienced a minor incident on October 20, 2024 affecting Identity Providers Sync, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2024, 03:52 AM UTC
Resolved
Oct 21, 2024, 09:01 PM UTC
Duration
1d 17h
Detected by Pingoru
Oct 20, 2024, 03:52 AM UTC

Affected components

Identity Providers Sync

Update timeline

  1. investigating Oct 20, 2024, 03:52 AM UTC

    We're seeing increased errors when syncing trusted devices from Jamf. We're currently investigating.

  2. investigating Oct 20, 2024, 12:12 PM UTC

    This incident is still being investigated. It started after a recent upgrade performed by Jamf. We have reached out to Jamf on the issue and working with them on resolution.

  3. resolved Oct 21, 2024, 09:01 PM UTC

    Issue with syncing trusted devices from Jamf has been fixed.