TWICE incident

Skidata integration error: Some lift tickets were not correctly registered

Minor Resolved View vendor source →

TWICE experienced a minor incident on March 6, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2022, 07:30 AM UTC
Resolved
Mar 06, 2022, 07:30 AM UTC
Duration
—
Detected by Pingoru
Mar 06, 2022, 07:30 AM UTC

Update timeline

  1. resolved Mar 08, 2022, 12:15 PM UTC

    Skidata lift ticket purchasing system had issues 6.3. between 9:27-9:49, and Skidata DTA was unresponsive to lift ticket creation calls. During this timeframe we couldn’t successfully register lift ticket orders to Skidata through Rentle. These orders were created and paid for in Rentle, but needed to be manually created / resolved by the Skidata ticket cashiers.