TWICE experienced a minor incident on October 13, 2022 affecting Online stores, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Online stores
Update timeline
- monitoring Oct 13, 2022, 11:33 AM UTC
Product update on October 11th 4:16pm included a Skidata catalogue synchronisation related issue which resulted in the deletion of Skidata consumer category translations and visibility property. The Issue has been identified on October 13th 14:00.
- monitoring Oct 13, 2022, 11:47 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 13, 2022, 11:47 AM UTC
The problem has been resolved.
- resolved Oct 13, 2022, 11:48 AM UTC
This incident has been resolved.