TWICE incident

Wrong Availability Calculations for 24/7 stores

Minor Resolved View vendor source →

TWICE experienced a minor incident on December 21, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2022, 10:54 PM UTC
Resolved
Dec 20, 2022, 02:00 PM UTC
Duration
—
Detected by Pingoru
Dec 21, 2022, 10:54 PM UTC

Update timeline

  1. resolved Dec 21, 2022, 10:54 PM UTC

    Our team identified that availability calculations were not working correctly for some stores using 24/7 opening hours. The incident started at 16 EET on the 20th of December and was identified and solved at 16 EET on the 21st of December.