TWICE experienced a major incident on February 1, 2023 affecting Store Admin, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Store Admin
Update timeline
- identified Feb 01, 2023, 03:29 PM UTC
Our engineers noticed an issue when listing the customers from the merchant admin interface. Our team is currently working to fix the issue. There is no workaround available, an update regarding the fixing will be posted in our status page within one hour.
- resolved Feb 01, 2023, 04:21 PM UTC
The problem has been resolved.