TWICE incident

In-store interface down

Minor Resolved View vendor source →

TWICE experienced a minor incident on February 24, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 10:25 AM UTC
Resolved
Feb 24, 2023, 10:25 AM UTC
Duration
—
Detected by Pingoru
Feb 24, 2023, 10:25 AM UTC

Update timeline

  1. resolved Feb 24, 2023, 03:24 PM UTC

    At 12:25 (Feb 24) customers reported that the in-store component (tablet interfaces) were not responding, our engineers took immediate action identifying the causes and at 12:40 a fix was deployed and the component was back to normal.