TWICE incident
Rentle Skidata Integration Non-Functional during Skidata Platform Audit
TWICE experienced a minor incident on October 2, 2023 affecting Online stores and Store Admin, lasting 18h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 02, 2023, 12:19 PM UTC
We have received communication that the Skidata DTA sales channel interface V10 will not be operational during a platform audit initiated by Skidata. The audit is scheduled as follows: - Start Date and Time: Monday, 2nd October 2023, 8:00 AM CEST - End Date and Time: Tuesday, 3rd October 2023, 8:00 AM CEST Please be advised that the Rentle Skidata integration will be unavailable for use during this specified audit period. The system should become operational once the audit is done.
- resolved Oct 03, 2023, 06:54 AM UTC
The platform audit initiated by Skidata has ended and the Rentle Skidata integration is now operational.