Twelve Data incident

Issues with network across cluster, performance degradation

Major Resolved View vendor source →

Twelve Data experienced a major incident on November 13, 2024 affecting API and Websocket, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 08:00 PM UTC
Resolved
Nov 13, 2024, 10:00 PM UTC
Duration
1h 59m
Detected by Pingoru
Nov 13, 2024, 08:00 PM UTC

Affected components

APIWebsocket

Update timeline

  1. investigating Nov 13, 2024, 10:42 PM UTC

    Issue fixed

  2. resolved Nov 13, 2024, 10:44 PM UTC

    Issue fixed