Tuple experienced a critical incident on February 24, 2022 affecting Web Dashboard and API, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Web DashboardAPI
Update timeline
- monitoring Feb 24, 2022, 04:54 PM UTC
We are currently down due to downtime at Heroku, an underlying provider of ours. You will likely be unable to sign in or make calls at this time. Their incident response can be tracked here: https://status.heroku.com/incidents/2402 (Unfortunately, their status page appears to be loading only intermittently.)
- resolved Feb 24, 2022, 05:08 PM UTC
Service appears to have been restored.