Tuple experienced a major incident on April 29, 2024 affecting Web Dashboard and API, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Web DashboardAPI
Update timeline
- investigating Apr 29, 2024, 05:46 PM UTC
We are currently investigating degraded performance across the web dashboard and native applications due to an underlying issue with our database infrastructure.
- monitoring Apr 29, 2024, 06:09 PM UTC
We've implemented a fix and are monitoring the results.
- resolved Apr 29, 2024, 06:17 PM UTC
This incident has been resolved. Please get in touch with [email protected] if you experience any issues.