TuneIn incident

Service degradation - Backend Streaming Platform

Critical Resolved View vendor source →

TuneIn experienced a critical incident on July 21, 2020 affecting TuneIn Website and TuneIn Mobile and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2020, 10:29 PM UTC
Resolved
Jul 22, 2020, 12:38 AM UTC
Duration
2h 9m
Detected by Pingoru
Jul 21, 2020, 10:29 PM UTC

Affected components

TuneIn WebsiteTuneIn MobileTuneIn Embedded PlayerTuneIn Content

Update timeline

  1. investigating Jul 21, 2020, 10:29 PM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2020, 10:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 21, 2020, 10:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 21, 2020, 10:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2020, 12:38 AM UTC

    This incident has been resolved.