TuneIn incident

Service Degradation: Increased exceptions and latency

Major Resolved View vendor source →

TuneIn experienced a major incident on August 9, 2019 affecting Core and OPML and 1 more component, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2019, 08:12 PM UTC
Resolved
Aug 10, 2019, 01:09 AM UTC
Duration
4h 57m
Detected by Pingoru
Aug 09, 2019, 08:12 PM UTC

Affected components

CoreOPMLFeed

Update timeline

  1. investigating Aug 09, 2019, 08:12 PM UTC

    TuneIn services are currently in a slightly degraded state, error rates and latency are higher than normal and we are actively working on a resolution. We'll follow up as more information becomes available.

  2. investigating Aug 09, 2019, 08:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 09, 2019, 09:33 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 09, 2019, 11:10 PM UTC

    We are continuing to work on this issue. We've implemented a potential fix and are monitoring closely.

  5. monitoring Aug 10, 2019, 12:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 10, 2019, 01:09 AM UTC

    This incident has been resolved.