TSG Global incident

Partial Voice Outage

Major Resolved View vendor source →

TSG Global experienced a major incident on July 6, 2022 affecting Toll-Free Inbound Voice and Local Inbound Voice and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2022, 07:17 PM UTC
Resolved
Jul 06, 2022, 07:43 PM UTC
Duration
26m
Detected by Pingoru
Jul 06, 2022, 07:17 PM UTC

Affected components

Toll-Free Inbound VoiceLocal Inbound VoiceVoice Termination

Update timeline

  1. investigating Jul 06, 2022, 07:17 PM UTC

    We are currently investigating issues with our voice services.

  2. resolved Jul 06, 2022, 07:43 PM UTC

    This incident has been resolved. Our underlying LRN provider had an internal issue that has since been reverted/fixed, and services should be fully functional now.